When Should You Seek Help from a Psychologist? | MadridPsicoterapia
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Psychology and Mental Health

When Should You Seek Help from a Psychologist? Signs You Shouldn't Ignore

Sometimes we start to feel uneasy, and we’re not sure if it’s normal or if we need support. Recognizing when to seek help from a psychologist is the first step toward your well-being. We’re here to support you.

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A Guide to Recognizing the Signs

Clear Signs That It's Time to Seek Therapy

According to the European Health Survey in Spain (INE, 2020), More than 5.8% of the adult population exhibits symptoms of anxiety chronicle and about 5.3% suffer from depression diagnosed. However, it takes most of these people months—or even years—to seek professional help. Knowing When to Seek Help from a Psychologist It can make a huge difference in your quality of life and prevent the discomfort from becoming chronic.

There are certain Signs That You Need to See a Psychologist and that are worth listening to carefully. The first is the duration of the discomfort: If you've been feeling sad, irritable, anxious, or unmotivated for more than two or three weeks, and that feeling doesn't go away with rest or support from those around you, it's time to consider seeking professional help. Temporary distress is human; distress that sets in and doesn't go away deserves attention.

The second sign has to do with the impact on your daily life. Have you stopped enjoying activities you used to like? Has your performance at work declined? Do you have trouble sleeping, concentrating, or maintaining normal relationships? When emotional distress begins to affect your daily functioning—whether at work, socially, or within your family—your body and mind are telling you that a change is needed. Many people experience these symptoms associated with anxiety, a common problem that responds very well to psychological treatment.

The third sign is that The symptoms do not improve on their own. In Spain, according to the General Council of Psychology, only 25% of people experiencing significant emotional distress seek help from a psychologist. The rest trust that time heals all wounds. But there are situations in which waiting not only fails to help but actually makes things worse. If you’ve tried to manage your feelings on your own and haven’t seen any improvement, it doesn’t mean you’re weak—it means you need the tools that a professional can provide.

Other important signs include the increasing consumption of alcohol or other substances to relieve stress, repetitive thoughts you can't stop, constant arguments with loved ones, or that feeling of emptiness you can't quite explain. None of these experiences have to define you or stay with you forever.

Knowing when to see a psychologist isn't a sign of weakness, but rather a sign of taking responsibility for yourself. At our center in psychologist in Chamberí, Madrid (Santa Engracia 141), we offer individual therapy tailored to each individual, in a safe and non-judgmental space. We don’t promise magic solutions, but we do offer evidence-based professional support to help you regain the balance you deserve. If you’ve recognized yourself in any of these signs, you can contact us calling the 919 932 920. Taking that step is already part of the solution.

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How much do the sessions cost?

Individual Therapy

Throughout the year
€ 55
00
Price per session
  • Comprehensive Evaluation
  • Weekly sessions*
  • Online and In-Person Services **
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*The frequency of sessions is determined in consultation with the professional. **The treatment modality is determined based on clinical criteria and approved guidelines.

Balance Bonus

Throughout the year
€220
€ 199
99
Monthly
  • Comprehensive Evaluation
  • Weekly sessions*
  • 20% discount**
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*The package includes 4 sessions that you can schedule throughout the month based on your availability and the therapist's schedule. **The package must be paid in advance to receive the discount.
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Why Choose Us

Why choose MadridPsicoterapia to treat your anxiety?

✓

Licensed and Specialized Psychologists

Our Team It is composed of health psychologists who are members of the Madrid College of Psychologists (COP), with specialized training and proven experience in the treatment of disorders of anxiety. We work with professional rigor and stay up to date on the latest scientific developments to provide you with the best possible care.

✓

Evidence-Based Therapies

We use approaches backed by solid empirical evidence—cognitive-behavioral therapy, ACT, exposure techniques, and emotional regulation—because we believe you deserve treatment for anxiety that has proven its effectiveness in rigorous clinical research—not fads or empty promises.

✓

Personalized Treatment Plan

We don't follow rigid protocols. After a detailed initial evaluation, we design a treatment plan tailored to your specific situation, your goals, and your schedule. Because we understand that everyone experiences the anxiety in a unique way, and the approach must respect that uniqueness.

✓

Central location in Chamberí

Our office is located at 141 Santa Engracia Street, in the Chamberí neighborhood, with excellent metro and bus connections. We also offer treatment for anxiety in Chamberí, both in person and online for those who prefer the convenience of joining from home.

✓

Compassionate, non-judgmental support

We know that taking the step to ask for help isn’t always easy. That’s why at MadridPsicoterapia you’ll find a warm, confidential, and judgment-free space where you are our top priority. We’re committed to supporting you with honesty, empathy, and absolute respect for your journey.

Prices with no surprises and no pressure

Making decisions is also part of the process.

We offer you an initial session—either online or in person—so we can get to know each other.

From there, you should only continue if you feel you've established a connection with the professional you've met. The rest of the process is flexible, tWe explain how it works and the terms and conditions starting with the first session. No monthly fees, no long-term commitments, and fixed prices per session.

Precios de psicólogos en Madrid - Terapia individual y de pareja

Individual Therapy

55 €

Couples Therapy

65 €

Individual Therapy

55 €

Therapy for couples

65 €

It's not how many, it's how

People who started individual therapy with us in Madrid

Juana, Carlos, Rocío, Almudena… We don't like to talk about numbers. We help real people with real names in real-life situations. It could be your neighbor, a friend, a mother, a coworker, your child… every name holds a different story. And every story deserves to be truly heard.

I came because my wife asked me to. I thought there was nothing wrong with me, but I was impossible to be around. Here, I've been able to talk about things I'd never talked about with anyone before. I've come to understand where all that anger was coming from. Things at home have improved a lot.
Carlos Jiménez42 years old
I started this after my partner suddenly broke up with me. The first few months were awful. Here, I've been able to let go of all that pain without feeling like I was burdening anyone. I've also worked on patterns I kept repeating in my relationships. It's helped me a lot.
Ana Torres29 years old
I lost my mother years ago, and I was still having a really hard time. Here, I've learned that grief takes its own time. I still miss her every day, but it's different now.
Elena Garcia37 years old
I was on sick leave due to stress, headaches, insomnia, digestive problems… The usual stuff. Here, I’ve been working on setting boundaries at work. It’s not like I’m a completely different person now, but at least I’ve learned to say no every once in a while. To be honest, it’s still incredibly hard for me.
Javier Romero51 years old
My kids and I were in a terrible place after the divorce. All we did was argue. I've worked on improving our communication, and well, now at least we can talk without ending up yelling at each other.
Carlota45 years
I started online therapy because my work schedule made it impossible to attend in-person sessions. At first, I thought it wouldn't be the same, but it's worked out really well for me—I do it from home after I get back from work, when everyone else is asleep.
Joaquín Martos39 years old
My job requires me to travel constantly, and online therapy has been the only way I've been able to stay in therapy. It doesn't matter if I'm in Madrid, Barcelona, or anywhere else. I just log in, and that's it.
Rubén Castillo31 years old
I felt trapped in a life that wasn't my own. I was doing what was expected of me, not what I wanted to do. I've been working on connecting with what I truly want. I'm making some major changes.
Gabriela Núñez38 years old
After becoming a mother, I felt invisible. I was just “the mother of.” I’ve worked on my identity beyond motherhood and have reclaimed parts of myself that I had lost.
Vanesa Peñalver,32 years old
I live in a small town where everyone knows each other. Online therapy has allowed me to find a professional outside of town without anyone seeing me go in or out of anywhere. I've worked through some very personal issues that I would never have talked about here. I highly recommend it.
Daniel Soria52 years old
I started online during the lockdown and just stuck with it. I like being able to do it from home, without wasting time commuting. I've been working on my social anxiety, and starting online actually took that pressure off me.
Marcos Lillo29 years old
Online therapy seemed a little strange to me at first, but with my shift work, it was impossible to fit in in-person appointments. Being able to log in at 10 p.m. after work has been key. If it had been in person, I would have quit right away.
Lucía Fernández41 years old
I used to have uncontrollable outbursts of anger. I'd fly off the handle over the slightest thing and say terrible things. I'd lost friends because of this. I've worked on identifying what triggers me. My relationships have improved a lot.
Alicia Bravo27 years old
I tried online therapy because I was too embarrassed to go to an in-person session. I know it sounds silly, but that's just how it is. From my room, where no one can see me, I've found it easier to open up. So far, this is working for me, and I feel comfortable this way.
Sandra Molina33 years old
I've been doing online therapy ever since I moved abroad. I wanted to continue seeing my longtime therapist, and this has made that possible. We've been doing this for two years now. The screen can sometimes be a barrier, but being able to maintain that therapeutic connection despite the distance is priceless.
Iván Herrera38 years old
I have two young children, and getting out of the house is a nightmare. Online therapy has been a lifesaver. While they’re napping, I log on. No commuting, no having to find someone to watch the kids. It’s been the only way I’ve been able to take care of myself, too.
Verónica Campos35 years
My father has Alzheimer's, and I take care of everything. I was completely overwhelmed, juggling my own life and taking care of him. Here, I've been able to let off some steam without feeling guilty for being tired. I've learned to ask for help. It was either that or end up completely worn out myself.
Enrique Prieto49 years old
My partner and I hadn't had sex in over a year. We were too embarrassed to even talk about it. Working on this here has helped us communicate better in general. We've regained that connection.
Pablo Ramírez48 years old
Online therapy made me a little nervous at first. I thought it would be weird to talk about my personal stuff in front of a screen. But it’s actually even more comfortable. I’m in my safe space, on my couch, with my blanket.
Almudena Prieto28 years old
After I was dumped, I felt terrible. A friend recommended that I come here. It helped me a lot during the first few months—I could cry and let it all out. Then I stopped coming because I was feeling better. A few months later, I started feeling bad again, so I came back.
Ana Torres29 years old
I was diagnosed with a chronic illness and it really got me down. I've been in therapy for six months. Some days I leave the session thinking, "That was great—really helpful." Other days I leave thinking, "Why am I even coming here if this isn't going to cure me?" But I'm grateful to the team.
Raúl Castro40 years
We went to couples therapy. After four months, we broke up anyway. I don't know if it helped at all or if it just delayed the inevitable. But hey, at least we broke up without killing each other—that's something, at least.
Isabel Ortiz30 years
Total apathy. A friend told me to come. I've been coming for three months. I don't know if I've noticed any changes. I still wake up without any motivation. But hey, at least for one hour a week I'm doing something other than lying on the couch. My psychologist says that just coming here is already a step forward.
Sergio Ramos35 years
Some very dark thoughts brought me here two years ago. I've improved a lot—I won't deny it. My psychologist explained to me that it's not like that, that there can be relapses. It bothered me to hear that, to be honest. But anyway, I'm still working on it.
Óscar Vargas46 years old
I've been dealing with depression for two years. I've tried medication, gone to therapy, exercised—I've tried everything. There are times when I feel better, and other times when I slip back into it. I'm grateful that I've been able to stick it out, and I recommend reaching out for help.
Miguel Ángel Ortega33 years old
I worry about everything: work, anxiety—which causes me horrible physical symptoms. Dizziness, rapid heartbeat, sweating. I’ve gone to the emergency room about five times thinking I was dying. It’s always anxiety. I’m doing online therapy because I’m terrified of leaving the house.
Amparo Giménez36 years old
I've tried everything—yoga, meditation, pills. Nothing works for me. I've been doing online therapy for six months now. The other day, I had a panic attack during the session. I felt ridiculous. My therapist told me it was okay, that it was a good time to work through it.
Remedios Pascual47 years old
I have a really hard time socializing with people. Just the thought of meeting up with friends makes me anxious days in advance. I started therapy a year ago. I've improved in some ways: I can go shopping without feeling so bad, and I can talk on the phone.
Ainhoa Estévez26 years
My anxiety started a couple of years ago. At first, I thought it was just work-related stress. I started online therapy because, with my schedule, it's impossible to go to in-person sessions. Sometimes it helps me to log in from home; other times, having the computer in front of me distracts me.
Sophie Laurent29 years old
I felt constantly overwhelmed by work, by life, by everything. I couldn't stop mulling things over. A friend recommended online therapy to me. At first I was skeptical; I thought talking through a screen wouldn't do any good.
Luca Moretti35 years
I have pretty severe social anxiety. Online therapy was perfect for me because being able to start without having to physically go anywhere took a lot of the pressure off. I've improved quite a bit in some areas—thank you!
Mia Jensen27 years old
I was diagnosed with depression a year ago. The first thing I thought was, “But I’m not sad all the time.” I started online therapy because I didn’t even have the energy to leave the house. It’s been seven months, and I’m starting to notice some changes.
Thomas Bergman37 years old
Depression caught me by surprise. I had always been an active, energetic person. Suddenly, I found myself not wanting to do any of the things I used to enjoy. Going to the gym, hanging out with friends—everything felt like too much trouble. I felt empty.
Marco Bianchi41 years old
I started online therapy six months ago because, honestly, I didn't have the energy to leave the house. Progress has been slow. Some weeks I feel a little better; other weeks I'm back to square one. But I'm learning that depression isn't something you can just snap out of.
Sarah Mitchell34 years old
I've been dealing with depression for about two years. The hardest part is that it's invisible—people look at me and think I'm fine. But inside, I feel empty most of the time. Getting through the day feels like climbing a mountain. I started online.
Elena Rossi29 years old

Frequently Asked Questions

Frequently Asked Questions About Anxiety and Its Treatment in Madrid

We know that many questions may arise before starting therapy. Here, we answer the most common questions we receive from people who contact our clinic.

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There is no mandatory minimum timeframe, but a useful guideline is the two-week rule: if significant distress persists for more than 14 days and does not improve with rest or social support, it warrants professional attention. In cases of anxiety disorders or depression, the sooner intervention occurs, the lower the risk of the condition becoming chronic and the faster the recovery.
It's completely normal and very common. The stigma surrounding mental health is still present in our culture, although it is diminishing. Seeing a psychologist is not a sign of weakness, but rather of self-awareness and responsibility. Twenty-five percent of the population will need mental health care at some point in their lives.
Yes, and in fact, that’s the most common scenario. Many people come in feeling a general sense of unease, feeling stuck in life, experiencing relationship problems, or simply wanting to understand themselves better. You don’t need a prior diagnosis: the psychologist will conduct an assessment and determine what kind of help you need.
Untreated psychological problems tend to become chronic and affect more areas of life: work, relationships, and physical health. Untreated depression increases the risk of future relapses. Seeking help early isn't overreacting—it's prevention.
Psychologists use psychotherapy—including conversation and cognitive, behavioral, or emotional techniques—and cannot prescribe medication. Psychiatrists are medical doctors and can prescribe medication. At MadridPsicoterapia, if we determine that you need a psychiatric evaluation, we’ll refer you to trusted professionals.
Standard sessions at MadridPsicoterapia last 50–55 minutes. The initial assessment session may take a little longer to gather all the relevant information. Couples therapy sessions typically last 60–75 minutes.
Yes. We offer psychology sessions via video call that are just as effective as in-person sessions. Scientific evidence supports the effectiveness of online therapy for most reasons for seeking counseling.
Verify that they are a member of the COP and hold a health practice license. All psychologists at MadridPsicoterapia are licensed clinical psychologists with graduate-level training and proven clinical experience.
It's completely normal to have doubts after the first session. If, after 2–3 sessions, you don't feel like you're connecting with the therapist, it's perfectly acceptable to bring it up openly or request a change. Your well-being and comfort are the top priority.
We treat a wide range of issues: anxiety, depression, relationship problems, grief, trauma, phobias, workplace burnout, low self-esteem, adolescent challenges, and more. Call us at 919 932 920 for a no-obligation consultation.
Yes. Professional confidentiality is both an ethical and legal obligation for psychologists. Everything you share during a session is strictly confidential. The only legal exceptions are situations involving serious risk to your life or the lives of others.
It depends on the reason for the consultation and the goals. Specific issues can be resolved in 6–10 sessions. More in-depth therapy requires between 15 and 30 sessions. During the first consultation, we propose a treatment plan with specific goals and a realistic estimate.
We currently operate on a direct-payment basis. Many health insurance plans allow you to request a partial reimbursement for psychological sessions by submitting an invoice. Check with your insurance provider for the specific terms of your policy.
Yes. We have psychologists with specialized training in child and adolescent psychology. We see patients ages 12 and older.
We are located at 141 Santa Engracia Street, 28003 Madrid, in the Chamberí neighborhood. We are easily accessible by metro (Line 7, Cuatro Caminos). We also offer online services throughout Spain.
You can contact us by calling 919 932 920 (toll-free, Mon–Fri 10:00 a.m.–10:00 p.m., Sat 10:00 a.m.–3:00 p.m.) or by filling out the contact form on our website.
We offer a free 15-minute orientation call to answer your questions. There is a fee for the first full assessment session. Call us at 919 932 920 to get started.
We primarily use Cognitive Behavioral Therapy (CBT), the approach with the strongest scientific evidence. We supplement this with ACT, mindfulness, EMDR for trauma, and systemic therapy for relationship issues.

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